Maintenance booking

Regular maintenance keeps your suspension fork or shock absorber working safely and reliably. Seals, lubricants and damping oil wear over time—especially through dirt, moisture and intensive use.

Please send your component with your name, address, telephone number, email address and a short description of the issue to:

Bicycle Suspension Berlin
by Jos92 Haus 19
Josef-Orlopp-Str. 92
10365 Berlin · Germany

Please use a tracked shipping service such as DHL or UPS. No freight-collect shipments.

Processing time: usually 15-20 working days. Return shipping within Germany costs €12.50 via DHL.

Repairs caused by crashes, misuse or excessive wear are not included in the regular service. If extra work is necessary, you will receive a cost estimate before we proceed.