Contact & Expert Advice
Have questions about a product, spare part, compatibility, or suspension service? Our Berlin-based specialist team is happy to help.
Use the contact form below or the chat function in the bottom-right corner of the page to send us your inquiry. For technical questions, please include as much information as possible — for example the bike model, fork or shock model, production year, measurements, and clear photos where available. This helps us check compatibility and provide the most accurate advice.
Contact us
WhatsApp: +49 177 5451232
Email: hello@bicyclesuspension.de
Workshop & postal address
BSB Bicycle Suspension Berlin
Josef-Orlopp-Str. 92
Haus 19 by Jos92
10365 Berlin
Germany
Please note: If you would like to send in a fork, shock, or other suspension component for inspection or service, contact us before shipping. We will provide the appropriate instructions and help clarify the scope of work in advance.